Tuition, Fees, Payments, and Refunds
Fees

As a non-profit organization, we charge only what we need to perform our services. Therefore we don't offer package deals or gimmicky discounts. We also want families to be fully aware of all costs prior to enrolling.

Tuition. Tuition varies by course, depending on the level of the course and the amount of individual feedback provided by the course. Tuition amounts can be found in the course details in the Course Finder.

We offer Tuition Assistance to families raising support to serve in remote locations, and to single mothers of limited means. Please see this information for details.

Books and Materials. Our Tuition and Fees do not cover books and materials. Families must purchase these separately. We provide a complete list of required books (by ISBN) and major materials for each course in the course details, to help families make informed enrollment decisions and wise shopping decisions. We also work with a third-party (MBS Direct) to provide all our textbooks listed by course, for those who prefer the convenience of a one-stop shopping option.

Family Enrollment Fee. There is an Enrollment Fee each year for each enrolled family, including returning families. This fee of $75 is due with the initial Tuition payment for that year. It does not apply toward tuition and is generally non-refundable once a family holds approved seats for that year.

We understand the financial challenges of having multiple students in school at the same time, particularly for large families. Therefore, we do not charge individual student enrollment fees.

Reservation (Drop) Fee. TPS limits class sizes by reserving and holding seats for enrolled approved students, making that seat unavailable to other students, often months in advance of the course starting. The Reservation (Drop) Fee is a suspended fee that is applied only if the course is dropped after enrollment but prior to completing the course and paying the full tuition. It does not apply to Wait List seats (there are no fees for holding a Wait List spot). See Dropped Courses below for details.

Refund Processing Fee. Except in limited cases, there is a Refund Processing Fee for all refunds, to cover the cost that banks charge us for the transactions. See Refunds below for details.

Returned eCheck Fee. We assess a $25 fee for eChecks returned due to insufficient funds in the checking account, to cover the fees that are charged to us. We cannot re-deposit returned eChecks.

Payment

We intend the enrollment placement and seating process to be risk-free for families. We do not want any payment for a course until the student has an approved (Teacher Approval) held (not Wait List) seat in that course.

Forms of Payment. We prefer payment by eCheck and we also accept payment by credit card. We do not accept paper checks, including paper checks sent by bill pay services. The first payment for a class is due after the teacher has provided Teacher Approval for placement in the course.

Payment Plans. We are sensitive to the challenge of paying in full for multiple classes at one time, so we have a standard payment schedule for each term. Families can also arrange a customized payment plan. We do not charge additional fees or percentages for payment plans. We send email reminders and invoices as a courtesy, but families are responsible for tracking their own payments and paying on time.

Dropped Courses

We understand that circumstances change and other opportunities arise, and we want to reasonably accommodate those changes.

We encourage families considering withdrawing from a course to notify us prior to deciding, because we have proven successful at helping with alternatives that are in the better interest of the student. This approach also avoids fees associated with a drop.

Grace Period. We provide a seven-day grace period after enrolling in a course, during which a family may without charge drop that course from their family account page.

Pro-rated Tuition. For courses started then dropped prior to completion, Tuition will be pro-rated for the number of weeks from the start of the class to the drop date, with the remaining Tuition refunded. Reservation (Drop) Fees and Refund Processing Fees may also apply (see below).

Reservation (Drop) Fee. The Reservation (Drop) Fee applies only to seats held for more than seven days (the Grace Period) then dropped prior to completion of the course. The Reservation (Drop) Fee does not apply to Wait List seats (there are no fees for holding a Wait List spot).
  • For drops prior to the start of a class, the Reservation (Drop) Fee is calculated as $1 per day from the date that seat was first held as an Open Seat (i.e., not a Wait List seat) to the date of the drop request email sent to admin@pottersschool.org requesting to drop, not to exceed 1/2 of tuition for that course (for semester and summer courses, the rate is $.50 per day).
  • For drops after the start of a class, the Reservation (Drop) Fee is calculated as $1 per day from the date that seat was first held as an Open Seat (i.e., not a Wait List seat) to the date of the start of the course, not to exceed 1/2 of tuition for that course (for semester and summer courses, the rate is $.50 per day). Furthermore, the Reservation (Drop) Fee plus pro-rated Tuition for a prematurely dropped course will not exceed the full Tuition for that course.
  • Since the Reservation (Drop) Fee is applied only to a prematurely dropped course and is not part of the tuition for a course, families have the option of applying it to a tax-deductible donation to provide Tuition Assistance to overseas workers or support our partner programs in China, Honduras, Thailand, and other places worldwide. Alternatively, families intending to defer the course to next year can request to have the previously charged Reservation (Drop) Fee credited back when the same student takes the same course in a subsequent year.

Refunds

We want families to be pleased with our service, and we prefer not to retain money from a dissatisfied customer. Here is our satisfaction and refund policy.

Failure to Deliver. If we determine that we cannot deliver or have failed to deliver academically or technically what we have committed, we will cheerfully refund all monies paid and charge no fees for that commitment.

Mutual Satisfaction. We seek to maintain a mutually agreeable and effective partnership with each family. If a family refuses to accept any part of Tuition and Fees that we consider to be reasonable and appropriate for that situation, we will fully refund the family, to maintain our own integrity and avoid financial disputes. However, if we also determine that we no longer have an effective working relationship with a family, we may withdraw that family from all classes, return tuition and fees for the year, and ask the family not to enroll again.

Refund Processing Fee. Except in the limited cases specified above, there is a Refund Processing Fee for all refunds, to cover the cost that banks charge us for the transactions. This fee is 3% of the refund amount plus $10.
See Also
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