Between 8 am and 9 pm U.S. ET Monday through Thursday, and 8 am and 2 pm U.S. ET Friday, we are generally available on Live Chat to answer basic administrative and technical questions (note that during
school breaks, our availability will be more limited). If we cannot answer your questions during the session, we will collect information needed by other staff to open a support ticket and get back to you to answer your question.
If we are not available by Live Chat, please open a support ticket by email. Please direct administrative questions to
admin@pottersschool.org and technical questions to
tech@pottersschool.org.
