Contact Information
We value your questions and feedback about The Potter's School, its courses, and its other ministries. For registerered families, we are available by appointment for curriculum consulating and academic counseling, or to discuss general homeschooling and related family discipleship matters with you. Therefore, we offer a variety of methods by which you can contact us. It is our intent to respond promptly to you, so if you do not hear from us after three weekdays, please don't hesitate to prompt us again.
Email
The best email address to use to reach us depends on the topic.
All technical support requests for help with conferencing software (including File Manager) should go to GatherWorks. For fastest support, use their Live Chat option during working hours. Otherwise, use their email option. Requesting technical help from your teacher or another member of our staff will slow down your request, or stall it entirely. If contacting GatherWorks does not resolve your problem effectively and efficiently, please notify our administrator at administrator@pottersschool.org, so we may assist you with the process.
For questions about specific classes, our teachers' email addresses are linked from the Teachers page.
For general questions about our courses or schedules, for questions about adding or dropping a class, or for billing and payment matters, please contact our administrator at administrator@pottersschool.org.
For other questions, including those related to academic counseling, general homeschooling and related family discipleship matters, or other ministries of The Potter's School, please contact our director at director@pottersschool.org.
Telephone/Fax
To keep our costs down (and save families money), we do not staff our office with a continuous phone presence. When you call, we will answer if we are available. If we are not available, you will not be able to leave us a message. Instead, we recommend you start a conversation with us using email if at all possible, and let us decide with you whether we should schedule a phone call appointment.
Phone/Fax: 703-690-3516 (Office Hours: Mon - Fri, 11:00 am - 7:00 pm U.S. ET)
Snail Mail
Please send checks and other snail mail correspondence to:
The Potter's School
Tuition Processing
8279 Raindrop Way
Springfield, VA 22153
Please send other snail mail correspondence to:
The Potter's School
8279 Raindrop Way
Springfield, VA 22153