This section explains our withdrawal procedure and refund policy.

General. We consider a family's registration request to be a well-intentioned commitment to take that class and pay all fees associated with it, and we assume that families do not request a class they believe they are likely to drop later. Holding a seat in a class prevents other interested families from taking that seat and commits income to the teacher. Therefore we do not refund any fees already paid unless we cannot offer the class or we determine that we have failed to provide what we committed in the course.

Failure to Deliver. If we ever determine that we cannot deliver or have failed to deliver academically or technically what we have committed, we will cheerfully refund all monies paid for that commitment.

Family Registration Fee. If due to placement test failure or lack of seat availability we cannot offer a family at least one requested section, we will refund the Family Registration Fee.

Withdrawal. We encourage families considering withdrawing from a course to notify us prior to deciding, because in the past we have proven successful at helping with alternatives that are in the better interest of the student. In the event of a withdrawal we do not refund any fees already paid unless we determine that we have failed to provide what we committed for the course.

Mutual Responsibility. We deal in good faith with our families and we expect the same in return. In rare cases we determine that a family has acted irresponsibly in the registration process or during the school year. When this occurs we first attempt to approach that family to resolve the situation. If those attempt fail we withdraw that family from all classes, return tuition fees, and ask that family not to return.