Knowledge Base » [778534] Problems granting remote control
Product or Service: GatherPlace
Client Software: GP5, Java
User Type: Host, Guest
Hosts using dual the GP5 client to grant remote control to guests joining with Java will encounter problems if they have a dual monitor set up. This is a known issue. The Java client can not support multi-screen control. Two work around options:
  1. Have host reconfigure his/her set up without multi-screens
  2. Have the guest download the GP5 client and join with that instead of Java

Keywords: GP5, java, remote, control, grant, dual, monitor, screen, multi

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